- Activity ID
- IA_CC_9
- Subcategory
- Care Coordination
- Category
- Improvement Activities
Objective
Develop, maintain, and share personalized care plans with at-risk patients to promote patientcentered care and improve patient experience.
Activity description
Implementation of practices/processes, including a discussion on care, to develop regularly updated individual care plans for at-risk patients that are shared with the beneficiary or caregiver(s). Individual care plans should include consideration of a patient’s goals and priorities, as well as desired outcomes of care.
Suggested documentation
Evidence of processes for developing and updating individual care plans for atrisk patients and sharing them with beneficiary and/or caregiver. Areas of focus and consideration might include social determinants of health, language and communication preferences, physical or cognitive limitations, as well as desired outcomes of care. Include both of the following elements:
1) Individual care plans for at-risk patients – Documentation of process for developing individual care plans for clinician-defined at-risk patients (e.g., template care plan, standardized type of note in the health record); AND
2) Use of care plan with beneficiary – Patient medical records demonstrating the documentation of the care plan using a standardized approach.
